Celebrating our unsung superheroes: the Facilities Team

As we continue celebrating May as PRC’s Staff Appreciation Month, we’d like to take some time to recognize some of the unsung superheroes of our organization: the Facilities team. While their work often goes unnoticed, their contributions are indispensable in ensuring the smooth functioning of our residences and properties where our services are provided. 

Beyond the routine tasks of maintenance and repairs at 7 residential treatment facilities, 22 Co-op residences, 2 Hummingbird low barrier access centers, and our Integrated Services Center;  our Facilities team plays a pivotal role in overseeing capital improvements and related grants. They maintain robust property management software ensuring that our clients’ needs are met promptly and efficiently, contributing significantly to their overall well-being.

They are the architects behind the scenes, crafting healing spaces that not only foster a sense of home but also provide safe environments for clients to develop essential social and independent living skills.

The Facilities team embodies the spirit of service and commitment that defines PRC. They are the backbone of our organization, tirelessly working to create environments where our clients can thrive. Their passion, dedication, and hard work are an essential component of the driving force behind the success of our mission. 

As we celebrate Staff Appreciation Month, join us in recognizing and applauding the relentless efforts of our Facilities team. 

P.S. Learn more about PRC’s incredible staff on our Instagram stories (click the Our Team icon). Follow us and share the important work we are doing far and wide!

If you would like to donate food or items to support PRC’s Staff Appreciation Month, contact Greg Perez, Managing Director of People Experience,
at [email protected].

Join Charles and Gary in spreading support and joy.

We recently had the honor of meeting Charles and Gary, a remarkable couple who hope to amplify the profound impact that PRC has within our community. Charles came to PRC many years ago seeking assistance and shared his story of resilience, hope, and the transformative power of support.

Charles moved to San Francisco in 1979 on a quest for liberation, self-discovery, and to live freely as his true Self. He volunteered as a gay advocate with Citizens United Against Violence and as a street monitor during the Halloween festivals on Castro Street which he found to be fun and rewarding. Discovering his HIV-positive status in 1985 came as quite a shock and he discovered the daunting challenges he faced without adequate insurance coverage for HIV medications in those uncertain times.

While successful in a corporate day job, learning of his HIV status combined with feeling burnt out made Charles rethink what he truly wanted out of life. In his search for a change, he was guided to PRC. Charles credits PRC for providing the tools to help him process the trauma of contracting HIV, helping him reinvent himself and approach a new job market, and how to navigate the changes. He also credits the buying clubs for providing a lifeline to access vital HIV medications at affordable prices.

Charles’s search eventually led him to do voiceovers for the Network for Good’s call-in line and the National Radio Project. While working for the Network for Good he provided nearly free online fundraising services for nonprofits and remained in the field until after the passing of his longtime sweetheart Russel and then his retirement.

“The sessions I attended at PRC were very useful for helping me to really figure out my direction and to just survive. I continued working a corporate for a few years and then I moved over to the Network for Good where I spent the rest of my career. At the outset, I was working with a company called Ground Spring which was part of the Tides Foundation and then later merged with Network for Good. Now that I’ve retired, I want to give back. And I’m really excited about the ability to do stuff for PRC.”

Fast forward a few years, Charles and Gary met through a social meet-up group and are enjoying their life together here in San Francisco. Sharing a desire to bring positivity into the world, they’ve embarked on a mission to support PRC and encourage others to do the same. They understand firsthand the vital role PRC plays in providing resources and support to individuals like Charles.

Their commitment to our cause extends beyond their own experiences. Through their podcast, BayLyts, they share short episodes of their experiences in San Francisco that seek to foster community and laughter, bridging divides and spreading joy. They even talk about a recent visit to PRC’s Integrated Services Center in episode #2. We highly recommend giving them a listen.

We invite you to join Charles and Gary in supporting PRC. Your contribution can make a tangible difference in helping PRC to continue offering life-changing services to those affected by HIV/AIDS, mental health, and substance use, through providing hope, resources, residential treatment, and a path to a brighter future.

Access to quality healthcare is a fundamental human right. We believe it should never cost so high that it jeopardizes one’s livelihood. 

Therein lies the rationale for Hope, Grow, Thrive — PRC’s spring appeal highlighting our clients. Now through April 3, all donations will be matched dollar-for-dollar up to $5,000 by two generous members of our Board of Directors! 

PRC’s Equal Access to Healthcare Program (EAHP) ensures affordable healthcare for HIV+ San Francisco residents, providing dedicated legal advice, advocacy, and counseling. Recently, EAHP aided an elderly client who sought relief from his $1,357 monthly healthcare deductible, which accounted for more than 70% of his modest $1,900/month retirement income! Our team was able to facilitate this client’s enrollment in the free Medi-Cal 250% Working Disabled Program, making it so he could both stay in his current home, and preserve his healthcare. 

Your support helps vulnerable individuals overcome healthcare challenges, positively changing their lives. Join us in ensuring healthcare is accessible to all.

Donate today through our April 3 deadline, and your donation will have twice the impact thanks to our board match. 

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P.S. We invite you to meet the people providing these life-changing services in the building where compassion and support take place. Join us at PRC’s Integrated Services Center for our Open House on Wednesday, April 3, from 5:00 – 7:00 pm.  

Everyone, regardless of circumstance, deserves a home, not just a shelter, but a space that provides security, offers a place to grow, and nurtures the human spirit. 

That’s why we’re launching Hope, Grow, Thrive — PRC’s spring appeal with a focus on our client success stories. We’re also thrilled to announce a generous match by two members of our Board of Directors that will match your contribution dollar-for-dollar up to $5,000 between now and culminating at our Open House – see below for details – on April 3! 

Last month, PRC supported a family of five with move-in assistance through our Emergency Financial Assistance (EFA) program. After living from shelter to shelter without privacy, they were doing their best to stay positive and united as a family. With the father unemployed and the mother working part-time, they were able to secure a Section 8 housing voucher. However, they needed help with the required security deposit.  

That’s where PRC stepped in. Partnering with one of our sister organizations, we provided the required security deposit that transformed this family’s dreams of stability into reality — access to a home they could call their own.    

When you support PRC, your contribution isn’t just a donation. It’s a lifeline for individuals and families striving for a better future. Join us to make a difference.

Donate today through our April 3 deadline, and your donation will have twice the impact thanks to our board match.

P.S. We invite you to meet the people providing these life-changing services in the building where compassion and support take place. Join us at PRC’s Integrated Services Center for our Open House on Wednesday, April 3, from 5:00 – 7:00 pm.  

UMOJA Health Access Point – Join Us for Sexual Health Screenings and More!

February 28, 11 am – 6 pm
Rafiki Coalition for Health & Wellness 
601 Cesar Chavez Street

We are excited to share an upcoming community partnership with Rafiki Coalition for Health Wellness, the San Francisco AIDS Foundation, 3rd Steet Youth Center & Clinic, and UCSF Alliance Health Project, to put on the UMOJA Health Access Point (HAP). The HAP is a one-stop hub providing sexual health services along with other supports for the African American community of San Francisco. The goal is to provide a holistic wellness experience empowering attendees with the tools needed to make lasting changes on their health journey through wrap-around services that meet their specific needs.

These free services include:   

  • holistic sexual health services 
  • cancer screenings  
  • grocery boxes  
  • healthy hot lunch  
  • massages  
  • self-care services  
  • community healing circles  
  • workforce supportive services  
  • wellness classes  
  • and more!  

Join us in our mission to empower the African American community of San Francisco with the tools and resources needed to thrive. Spread the word, share the love, and let’s make health equity a reality for all!   

A testament to the resilience of the human spirit

I will never forget that fateful day 15 years ago when I was diagnosed with HIV. There was this deep shame that came with it. How could I let this happen, I wondered. How could I tell my family? I was deeply afraid of how others would react.   

But you needn’t worry. My story isn’t one of despair. It’s a testament to the resilience of the human spirit, the power of community, and the transformative impact of organizations like PRC, and supporters like you – thank you – that helped me along the way.  

When I was growing up in the 80s, the media portrayed HIV as a death sentence. At that time, it was. Medical advancements since then have made it so individuals with HIV can live a long vivacious life with treatment. However, the stigma has become so deeply ingrained that newly diagnosed people frequently experience significant mental health challenges, often a result of stigma and shame. That was certainly true for me.  

That shame led me to substance abuse, which I kept very private, again because of shame and because I believed I should have known better. It was an ER visit and the realization I didn’t want to let those closest to me down, that was the pivotal turning point.   

I knew I couldn’t face the journey alone, so I mustered the courage to reach out to a friend in recovery for help. I took time off of work, found counseling, and began the work of healing. So many people showed up for me. I also must recognize the privilege I experienced as a white cisgender male with a family support system in the Bay Area, something most of PRC’s clients do not have. Through these supports, I found a workplace that was inclusive and saw my ability to transcend difficult life experiences as an asset. I learned over time that you don’t graduate from self-growth.  

These experiences inspired me to want to help others. It’s so powerful to give back because you never know when it might actually save someone’s life.  

As I rebuilt my life and a new career in HR to create the same inclusive workplaces that helped me so much, I searched for additional ways to give back. I volunteered. But I wanted to more actively participate in bringing about positive change in San Francisco, especially for those with struggles similar to mine. So earlier this year, I joined PRC’s Board of Directors.    

PRC’s work resonates with me on a profound level. I have been so impressed by their continuum of services that meet people where they are:  

  • Low-barrier Hummingbird respite centers that present a safe space for people coming right off the street and linkage to additional care;  
  • Emergency financial assistance to preserve housing and medical care;  
  • Legal advocacy to secure and retain stable income and health insurance;  
  • 90-day residential treatment for mental illness and substance use;   
  • Supportive housing with individualized case management; 
  • Workforce development to get back to work from a disability; and,   
  • And by promoting and engaging in policy and advocacy to propel initiatives aimed at achieving health equity and fostering social justice.   

Together these programs lift up more than 5,000 individuals each year to a place of greater stability and more positive health and economic outcomes.  

We can’t do this work alone, however. We need donor support. As we near the end of the year, I ask that everyone reading this please consider making a year-end contribution today.

Your donation will:  

  • Provide lifesaving programs for those living with HIV/AIDS, mental illness, and substance use disorder;  
  • Offer integrated legal, social, and health services that address the broad range of social risk factors that impact wellness and limit potential; and, 
  • Help people affected by these challenges better realize opportunities and live healthier, happier lives.  

I’m also happy to announce a generous $10,000 match. With your help, we can raise $15,000 by December 31st, doubling the impact of your donation. 

Please give generously today by going to prcsf.org/donate, or consider giving via your donor-advised fund if you have one to help PRC to change lives like mine for the better. Thank you for your consideration.  



  Michael Kyle  

PRC Board Member  


An update from PRC CEO Chuan Teng

Dear Friend,

I hope this letter finds you in good health and high spirits. For PRC, the past ten months have been a dynamic time of transformation, one in which we have become a stronger, more resilient, and more effective organization. As we embark upon the new fiscal year, I am pleased to report on the progress we have achieved and share exciting opportunities in the year ahead.

Strengthened Financial Condition 
Since last fall, PRC has undergone an ambitious endeavor to strengthen the organization’s financial condition. In this pursuit, we have scrutinized expenses, renegotiated leases and vendor contracts, and reduced costs wherever possible. In January 2023, we completed the successful transfers of two under-utilized and under-funded residential programs to another provider. These transfers completed the organization’s planned restructuring and also significantly simplified operations and reduced overall expenses.

Importantly, the savings we achieved were realized without reducing staff salaries. In fact, last March, we implemented a 4% salary increase for all staff except for select executive leaders. The organization will continue to make critical investments that prioritize staff compensation to address sector-wide staffing shortages and uphold its commitment to fair and competitive wages.

Completed Financial Analysis and Sustainability Plan
With help from the City Controller’s Office, PRC completed a detailed financial analysis of the organization and its programs. Based on this analysis, we partnered with our largest funder, the San Francisco Department of Public Health (DPH), to correct long-standing, underfunded contracts. We also developed a financial sustainability plan to establish a sustainable, cost-neutral organizational model to deliver the most critical behavioral health and social services programs for people affected by HIV, substance use, or mental health issues in San Francisco.

Grew Capacity for Finance, Operations, and Compliance
Over the past several months, PRC received several capacity-building grants to enhance functions within its finance and operations departments. Important investments were made to hire a new Real Estate Asset Manager, Director of Contract Compliance and Data Systems, and a seasoned Consulting Chief Financial Officer with over two decades of experience working for the City and County of San Francisco. As a result of these investments, the organization has developed and implemented a new contract management database, initiated the upgrade of its financial management system to Sage Intacct, and completed capital needs assessments for the majority of its properties.  

Transformed Lives
Amidst all of this progress, PRC continues to empower 5,000 people annually to create positive transformation in their lives through housing, mental health, and substance use treatment, legal advocacy, workforce development, and emergency financial assistance. Additionally, PRC through the Black Leadership Council, continues to advance health equity policies and is co-sponsoring their first bill AB 85 (Weber), which will require health plans to include coverage for social determinants of health screenings, as well as other policies that advance health, wealth, housing, and education for Black and low-income communities of color.

We recently released our 2021/22 annual impact report, which not only demonstrates the effectiveness of our programs but also captures beautiful client stories and reflects our collective effort.

Opportunities Ahead
In the year ahead, PRC is undertaking several new initiatives, including growing its housing navigation services and diversifying funding streams through new revenues from the state and private institutions. We believe these changes are necessary to respond to the humanitarian crisis of homelessness, adapt to state-wide behavioral health policy reforms, as well as ensure long-term organizational sustainability. As always, we will guide strategic decision-making with the goal of improving client experience and creating greater community impact.
We are in a much better, stronger, and more effective place than we were last fall, all due to the hard work of our dedicated staff and board members – we’re thrilled to announce a new appointment with Tamarah Prevost, Partner at Cotchett Pitre & McCarthy LLP – as well as the commitment of our partners and the generous support of our community. We cannot say thank you enough.

In gratitude,

Chuan Teng

A note from Gary Virginia and Donna Sachet

Dear Friend,

Our 25th annual Pride Brunch on Saturday, June 24, was a huge success! A record-breaking 350 guests attended, net proceeds of $78,000 exceeded all previous years, and every SF Pride Community Grand Marshal spoke passionately to our attendees. The Westin St. Francis Hotel in Union Square came alive with colorful decor, lively entertainment, hosted bars from Tito’s Handmade Vodka and Korbel, a delicious seated brunch, and a meaningful program augmented by comments from Mayor London Breed, State Senator Scott Wiener, and Assemblymember Matt Haney. If you missed it, our photo gallery and other photos on social media reveal why so many people call this their favorite SF Pride event.

We are so proud that what began as a grassroots opportunity for our community to gather during Pride weekend and raise funds for PRC, has developed into a highly anticipated, must-attend event. While still preserving the fun and surprises for which we are known, this year’s benefit also recognized 12 Legacy Partners, friends who contributed to the success of Pride Brunch over many years.

We appreciate our generous financial sponsors, the donors to the raffle and auction, those who bought raffle tickets and bid enthusiastically, and every single person who chose to support Pride Brunch with their attendance or donations. Our team of volunteers and PRC staff juggled many responsibilities
and dedicated hours to this year’s success. We are still floating on air from the many compliments we’ve received and accept them on behalf of everyone who made this a record year.

We thank all who participated for helping us raise more than $645,000 in net proceeds since 1999 to support the life-changing work of PRC.


Gary Virginia & Donna Sachet
Co-Founders, Pride Brunch

Hover your cursor on the image above then click the right/left arrows to view the curated photo gallery

The full gallery of photos taken by the talented Sonya Abrams and Vita Hewitt can be viewed here.

Cut your Medicare prescription drug costs with “ExtraHelp”

Great news: thanks to the new prescription drug law, the Inflation Reduction Act, in 2024, people with Medicare may qualify for even more savings through the Extra Help program. This program helps some people pay their Medicare drug coverage (Part D) costs, like premiums, deductibles, coinsurance, and other costs. In 2024, the program will expand, and you may qualify.

How does Extra Help lower my costs?
In 2024, everyone who qualifies for Extra Help will pay:
• $0 for your Medicare drug plan premium.
• $0 for your plan deductible.
• A reduced amount for both generic and brand-name drugs.
If you get any level of Extra Help now, and meet the qualifications for next year, you’ll get these cost savings automatically—you don’t need to reapply.

How do I find out if I qualify for Extra Help?
In most cases, you must live in one of the 50 states or the District of Columbia and have income and resources below a certain limit. The income limit is based on your income from the previous year.
• Your annual income must be below $21,870 for an individual, or $29,580 for a married couple in 2023.
• Your resources must be below $16,600 for an individual or $33,240 for a married couple in 2023.
o Resources include money in a checking, savings, or retirement account, stocks, and bonds. Resources don’t include your home, one car, burial plots, up to $1,500 for burial expenses if you’ve put that money aside, furniture, and other household and personal items.

These limits can change each year. Even if you don’t qualify for Extra Help now, you can reapply for Extra Help any time, if your income and resources change.

How do I apply for Extra Help?
Some people qualify automatically, but if you don’t, it’s easy to apply for Extra Help:
• Visit Social Security online at ssa.gov/extrahelp.
• Call Social Security at 1-800-772-1213. TTY users can call 1-800-325-0778.
After you apply, Social Security will review your application and send you a letter to let you know if you qualify for Extra Help. Once you qualify, you can choose a Medicare
Low-income Subsidy Drop-in Article
drug plan. If you qualify for Extra Help and don’t select a plan, Medicare will select a plan for you.

Where can I get more information?
• Visit Social Security at ssa.gov/extrahelp or call 1-800-772-1213 (TTY: 1-800325-0778) if you have questions about the Extra Help program or need help filling out the application.
• Visit Medicare.gov/extrahelp or call 1-800-MEDICARE (1-800-633-4227) to learn about Medicare drug plans, Extra Help, and other ways to lower your prescription drug costs. TTY users can call 1-877-486-2048.

San Francisco residents living with HIV? The Equal Access to Healthcare Program (EAHP) team of advocates at PRC can help; email [email protected] or call (415) 864-4066.

Celebrating our most important asset — our staff!

PRC Recognizes May as Staff Appreciation Month

Here at PRC, we help more than 5,000 of San Francisco’s most underserved adults each year go from a place of crisis to stability by giving them the foundation they need to transform their lives for the better. And by “we”, we’re referring to the more than 200 dedicated and hardworking members of our staff
who work tirelessly to ensure each person who walks through our doors has the support they need to thrive.

In 2022, PRC dedicated May as Staff Appreciation Month (SAM) to celebrate our compassionate change-makers with an organization-wide show of gratitude for their dedication and hard work. This year, we celebrated SAM once again.

Staff at each of our locations received weekly deliveries of treats and snacks and inspiring notes thanking them for their service. Our People Experience team (Human Resources) curated trivia challenges and entertaining games with chances to win awesome prizes donated by generous business and community
donors. The activities concluded with an open house that included lunch, games, and the opportunity for staff to socialize and celebrate each other.

To say that we are proud of our staff and the ways they uplift our community is an understatement. Each day they work to keep people housed, ensure they receive the health benefits they need to live a dignified life, provide tools to find meaningful employment and offer mental health and substance addiction supports that accompany recovery. In our humble opinion, the staff at PRC are the cream of the crop, and we can’t thank them enough for dedicating their lives to helping others in need.

Please join us in showing your appreciation for these incredible individuals and their dedication to lifting up everyone in need. San Francisco is a better place because of them and their compassion for their fellow human.

In community,