Last month, PRC Board members and leadership staff had an opportunity to step into the shoes of those we serve on a visit to Baker Street House, our original and oldest transitional residential treatment program. This 16-bed facility caters to individuals with serious acute mental illness and offers a vital lifeline for their journey towards recovery.
Board members gained an intimate understanding of the client experience within our residential care homes and witnessed firsthand the compassionate care and support our clients receive. Board members engaged in meaningful conversations with the dedicated staff who make it all possible.
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Baker Street House staff shared that the residential site operates on five fundamental social rehabilitation principles that underscore its commitment to fostering holistic well-being:
- Normalizing the environment: Creating a supportive and inclusive atmosphere that mirrors everyday life.
- Multidisciplinary staffing: Ensuring a diverse team of professionals collaborate to provide comprehensive care.
- Client involvement in decision-making: Empowering individuals in their recovery journey by actively involving them in the decision-making process.
- Program flexibility and individualized treatment: Tailoring care plans to meet the unique needs of each client.
- Willingness to take risks: Encouraging a proactive approach in navigating challenges and facilitating growth.
Board members had the following things to share:
“Thank you for hosting us today at Baker Street House. This was a great opportunity to learn a lot more about how one of PRC’s programs operates. I found this extremely helpful and hope to do more of it.”
“It was a great opportunity for us to come together to see firsthand all the great work being done to provide essential services to those in need. Looking forward to our next site visit!”
“I enjoyed learning about the facility. The staff is doing an amazing job.”
We extend our heartfelt thanks to Baker Street House program staff for graciously hosting us. Their insights provided invaluable context to the impactful work taking place within Baker Street House. Special appreciation goes to Jessica Winterrowd, our new Chief Clinical Officer, for consistently demonstrating exceptional leadership skills by effectively motivating team members and fostering a collaborative work environment.
This visit was not just a tour. It was an immersive experience that deepened our connection to the heart of PRC. As we continue our mission, we carry with us the shared commitment to making a positive impact on the lives of those we serve.
In community,
PRC