An update from PRC CEO Chuan Teng

Dear Friend,

I hope this letter finds you in good health and high spirits. For PRC, the past ten months have been a dynamic time of transformation, one in which we have become a stronger, more resilient, and more effective organization. As we embark upon the new fiscal year, I am pleased to report on the progress we have achieved and share exciting opportunities in the year ahead.

Strengthened Financial Condition 
Since last fall, PRC has undergone an ambitious endeavor to strengthen the organization’s financial condition. In this pursuit, we have scrutinized expenses, renegotiated leases and vendor contracts, and reduced costs wherever possible. In January 2023, we completed the successful transfers of two under-utilized and under-funded residential programs to another provider. These transfers completed the organization’s planned restructuring and also significantly simplified operations and reduced overall expenses.

Importantly, the savings we achieved were realized without reducing staff salaries. In fact, last March, we implemented a 4% salary increase for all staff except for select executive leaders. The organization will continue to make critical investments that prioritize staff compensation to address sector-wide staffing shortages and uphold its commitment to fair and competitive wages.

Completed Financial Analysis and Sustainability Plan
With help from the City Controller’s Office, PRC completed a detailed financial analysis of the organization and its programs. Based on this analysis, we partnered with our largest funder, the San Francisco Department of Public Health (DPH), to correct long-standing, underfunded contracts. We also developed a financial sustainability plan to establish a sustainable, cost-neutral organizational model to deliver the most critical behavioral health and social services programs for people affected by HIV, substance use, or mental health issues in San Francisco.

Grew Capacity for Finance, Operations, and Compliance
Over the past several months, PRC received several capacity-building grants to enhance functions within its finance and operations departments. Important investments were made to hire a new Real Estate Asset Manager, Director of Contract Compliance and Data Systems, and a seasoned Consulting Chief Financial Officer with over two decades of experience working for the City and County of San Francisco. As a result of these investments, the organization has developed and implemented a new contract management database, initiated the upgrade of its financial management system to Sage Intacct, and completed capital needs assessments for the majority of its properties.  

Transformed Lives
Amidst all of this progress, PRC continues to empower 5,000 people annually to create positive transformation in their lives through housing, mental health, and substance use treatment, legal advocacy, workforce development, and emergency financial assistance. Additionally, PRC through the Black Leadership Council, continues to advance health equity policies and is co-sponsoring their first bill AB 85 (Weber), which will require health plans to include coverage for social determinants of health screenings, as well as other policies that advance health, wealth, housing, and education for Black and low-income communities of color.

We recently released our 2021/22 annual impact report, which not only demonstrates the effectiveness of our programs but also captures beautiful client stories and reflects our collective effort.

Opportunities Ahead
In the year ahead, PRC is undertaking several new initiatives, including growing its housing navigation services and diversifying funding streams through new revenues from the state and private institutions. We believe these changes are necessary to respond to the humanitarian crisis of homelessness, adapt to state-wide behavioral health policy reforms, as well as ensure long-term organizational sustainability. As always, we will guide strategic decision-making with the goal of improving client experience and creating greater community impact.
 
We are in a much better, stronger, and more effective place than we were last fall, all due to the hard work of our dedicated staff and board members – we’re thrilled to announce a new appointment with Tamarah Prevost, Partner at Cotchett Pitre & McCarthy LLP – as well as the commitment of our partners and the generous support of our community. We cannot say thank you enough.

In gratitude,


Chuan Teng
PRC CEO

A note from Gary Virginia and Donna Sachet

Dear Friend,


Our 25th annual Pride Brunch on Saturday, June 24, was a huge success! A record-breaking 350 guests attended, net proceeds of $78,000 exceeded all previous years, and every SF Pride Community Grand Marshal spoke passionately to our attendees. The Westin St. Francis Hotel in Union Square came alive with colorful decor, lively entertainment, hosted bars from Tito’s Handmade Vodka and Korbel, a delicious seated brunch, and a meaningful program augmented by comments from Mayor London Breed, State Senator Scott Wiener, and Assemblymember Matt Haney. If you missed it, our photo gallery and other photos on social media reveal why so many people call this their favorite SF Pride event.

We are so proud that what began as a grassroots opportunity for our community to gather during Pride weekend and raise funds for PRC, has developed into a highly anticipated, must-attend event. While still preserving the fun and surprises for which we are known, this year’s benefit also recognized 12 Legacy Partners, friends who contributed to the success of Pride Brunch over many years.

We appreciate our generous financial sponsors, the donors to the raffle and auction, those who bought raffle tickets and bid enthusiastically, and every single person who chose to support Pride Brunch with their attendance or donations. Our team of volunteers and PRC staff juggled many responsibilities
and dedicated hours to this year’s success. We are still floating on air from the many compliments we’ve received and accept them on behalf of everyone who made this a record year.

We thank all who participated for helping us raise more than $645,000 in net proceeds since 1999 to support the life-changing work of PRC.

Sincerely,

Gary Virginia & Donna Sachet
Co-Founders, Pride Brunch

25th.Anniv.Pride.Brunch_Hewitt.Visuals-136
Hover your cursor on the image above then click the right/left arrows to view the curated photo gallery

The full gallery of photos taken by the talented Sonya Abrams and Vita Hewitt can be viewed here.

Cut your Medicare prescription drug costs with “ExtraHelp”

Great news: thanks to the new prescription drug law, the Inflation Reduction Act, in 2024, people with Medicare may qualify for even more savings through the Extra Help program. This program helps some people pay their Medicare drug coverage (Part D) costs, like premiums, deductibles, coinsurance, and other costs. In 2024, the program will expand, and you may qualify.

How does Extra Help lower my costs?
In 2024, everyone who qualifies for Extra Help will pay:
• $0 for your Medicare drug plan premium.
• $0 for your plan deductible.
• A reduced amount for both generic and brand-name drugs.
If you get any level of Extra Help now, and meet the qualifications for next year, you’ll get these cost savings automatically—you don’t need to reapply.

How do I find out if I qualify for Extra Help?
In most cases, you must live in one of the 50 states or the District of Columbia and have income and resources below a certain limit. The income limit is based on your income from the previous year.
• Your annual income must be below $21,870 for an individual, or $29,580 for a married couple in 2023.
• Your resources must be below $16,600 for an individual or $33,240 for a married couple in 2023.
o Resources include money in a checking, savings, or retirement account, stocks, and bonds. Resources don’t include your home, one car, burial plots, up to $1,500 for burial expenses if you’ve put that money aside, furniture, and other household and personal items.

These limits can change each year. Even if you don’t qualify for Extra Help now, you can reapply for Extra Help any time, if your income and resources change.

How do I apply for Extra Help?
Some people qualify automatically, but if you don’t, it’s easy to apply for Extra Help:
• Visit Social Security online at ssa.gov/extrahelp.
• Call Social Security at 1-800-772-1213. TTY users can call 1-800-325-0778.
After you apply, Social Security will review your application and send you a letter to let you know if you qualify for Extra Help. Once you qualify, you can choose a Medicare
Low-income Subsidy Drop-in Article
drug plan. If you qualify for Extra Help and don’t select a plan, Medicare will select a plan for you.

Where can I get more information?
• Visit Social Security at ssa.gov/extrahelp or call 1-800-772-1213 (TTY: 1-800325-0778) if you have questions about the Extra Help program or need help filling out the application.
• Visit Medicare.gov/extrahelp or call 1-800-MEDICARE (1-800-633-4227) to learn about Medicare drug plans, Extra Help, and other ways to lower your prescription drug costs. TTY users can call 1-877-486-2048.

San Francisco residents living with HIV? The Equal Access to Healthcare Program (EAHP) team of advocates at PRC can help; email [email protected] or call (415) 864-4066.

Celebrating our most important asset — our staff!

PRC Recognizes May as Staff Appreciation Month

Here at PRC, we help more than 5,000 of San Francisco’s most underserved adults each year go from a place of crisis to stability by giving them the foundation they need to transform their lives for the better. And by “we”, we’re referring to the more than 200 dedicated and hardworking members of our staff
who work tirelessly to ensure each person who walks through our doors has the support they need to thrive.

In 2022, PRC dedicated May as Staff Appreciation Month (SAM) to celebrate our compassionate change-makers with an organization-wide show of gratitude for their dedication and hard work. This year, we celebrated SAM once again.

Staff at each of our locations received weekly deliveries of treats and snacks and inspiring notes thanking them for their service. Our People Experience team (Human Resources) curated trivia challenges and entertaining games with chances to win awesome prizes donated by generous business and community
donors. The activities concluded with an open house that included lunch, games, and the opportunity for staff to socialize and celebrate each other.

To say that we are proud of our staff and the ways they uplift our community is an understatement. Each day they work to keep people housed, ensure they receive the health benefits they need to live a dignified life, provide tools to find meaningful employment and offer mental health and substance addiction supports that accompany recovery. In our humble opinion, the staff at PRC are the cream of the crop, and we can’t thank them enough for dedicating their lives to helping others in need.


Please join us in showing your appreciation for these incredible individuals and their dedication to lifting up everyone in need. San Francisco is a better place because of them and their compassion for their fellow human.

In community,

PRC

Black Leadership Council’s Aftershock Film Screening, Panel Discussion, and a Call to Action

We’re elated to share about an incredibly impactful event of which we were a part. On Wednesday, April 12, the Black Leadership Council (BLC), an initiative of PRC, and partners First 5 Alameda County, Alameda Health System and Alameda County Public Health Department’s BElovedBIRTH Black Centering, and the California Black Health Network held a screening of the powerful documentary Aftershock and a post-film Panel Discussion. The event took place at Oakland’s historic Grand Lake Theatre during Black Maternal Health Week, which aims to inspire awareness, activism, and community-building to amplify the voices, perspectives, and lived experiences of Black Moms and birthing people.

This film highlights the devastating inequities that Black birthing women face as they relate to maternal morbidities. More specifically, the film follows the preventable deaths of two young African-American women in New York City, whose bereaved families turn their pain into power and galvanize activists, birth workers, and physicians to reckon with the US maternal health crisis.

The screening was followed by a panel discussion with one of the filmmakers, Tonya Lewis Lee; two of the featured fathers, Omari Maynard and Bruce McIntyre; California Black Health Network Executive Director Rhonda Smith; and Alameda Health System & Alameda County Public Health Department’s BElovedBIRTH Black Centering Director Jyesha Wren. Their contributions to the discussion and the event were invaluable as we learned how they use film, art, innovative programming for Black birthing mothers, and policy reform efforts to find effective solutions that lead to health equity and justice. The panel was moderated by Tasha Henneman, PRC’s Chief of Policy and Government Affairs and Director of the BLC, and Kevin Bremond, First 5 Alameda County Father’s Corps’ Co-Founder and Program Administrator.

We encourage you to watch the film on HULU and then view our panel discussion embedded below.

The event ended with the Black Leadership Council’s call to action:

  • Reclaim the promise of racial justice, equity, and quality health care for ALL!
  • Commit to advancing and funding the work of all those represented and make it endure!
  • Be voices, eyes, ears, and advocates for Black mothers and birthing people!
  • Grow a broader, more resilient base of political support for racial equity beyond the brave leadership of the event’s justice warriors.
  • Become a member of the Black Leadership Council and join them in Sacramento, on June 19, 2023, for their annual advocacy day, “Black in Action.”

Check out our curated photo gallery of the event by clicking the arrow keys to the left and right below.

bethaniehines

“So important was the feeling people walked away with. The film and panel discussion opened a door for birthing people and non-birthing people to recall their own personal experiences or those of others close to them, to reflect on the harsh realities of health inequities that Black women face, and provided education on the historical racism that has shaped the birthing/medical field.”

— Tasha Henneman, Chief of public Policy and Government Affairs, PRC / Director, BLC

Hear from our attendees, who left the event feeling inspired and activated! You can also view all photos from the event taken by Bethanie Hines Photography.

The Black Leadership Council acts as a coalition because when we improve outcomes for our community members hardest hit by inequities, we improve them for all of us.

PRC Brief — Honest feedback from PRC clients

As we continue to incorporate our organizational values into everything we do, we’d like to emphasize the importance of honesty, particularly in the realm of integrated legal, social, and behavioral health services. Courage and vulnerability are essential components of honesty and necessary for both clients and providers for meaningful growth to occur. As a provider, our clients rely on us to provide high-quality, honest care that is tailored to meet their individual needs.

Here’s what our clients have had to say:

— Workforce Development Client

— Baker Places Residential Treatment Client

Our dedicated staff works tirelessly to ensure that each client’s needs are met. As part of our overall care and compliance, we routinely request our clients’ honest feedback to ensure our programs are as impactful as can be. Through this feedback, we are continually learning what works and what we can improve upon through changes to our approach and strategies.

We are proud to be able to provide these services and we are grateful to our donors who make this work possible. By focusing on honesty and all our values, we will continue to improve the lives of our clients and create meaningful and lasting change in our community.

PRC

PRC Brief: Black History Month Highlight — Sylvester

As Black History Month comes to a close, we’d like to highlight someone with profound significance to PRC. Sylvester, “Queen of Disco”, was known for his gender-bending persona and performances, flamboyant and androgynous appearance, falsetto singing voice, and hit disco singles in the late 1970s and 1980s. An inspiration to countless LGBTQ+ people, Sylvester was a trailblazer within the drag community and always unequivocally himself. You can learn more about Sylvester in this 8-part podcast about Sylvester’s life.

As one of the first public figures to be open that he was dying of AIDS, Sylvester was instrumental in raising awareness of the disease and fundraised to support the cause until his death in 1988. Prior to his passing, Sylvester selected two organizations he received support from during his lifetime — AIDS Emergency Fund (read the history of how this became PRC’s Emergency Financial Assistance program) and Project Open Hand — as the beneficiaries of his estate and future music royalties.

Sylvester attending the Castro’s 1988 Gay Freedom Parade in a wheelchair

We continue to receive financial support thanks to Sylvester’s foresight and are proud to be connected in this meaningful way with such an inspirational figure.

To honor Sylvester’s legacy, PRC named its signature fundraising event after his biggest hit, You Make Me Feel (Mighty Real), and each year we give the Sylvester Community Pillar Award to an individual who embodies the love, joy, individualism, and sheer fabulousness of Sylvester. Past recipients include drag
personality and LGBTQ+ advocate Donna Sachet, Former SF Pride President and LGBTQ+ advocate Gary Virginia, singer and actress Dionne Warwick, and singer-songwriter Patti LaBelle.

Ideas on who we should honor in 2023? Send us your nomination with why you think they should be honored to [email protected]!

We’re hard at work planning the 2023 Mighty Real Gala and look forward to announcing the date soon. In the meantime, save the date for Gary Virginia & Donna Sachet’s Pride Brunch, benefitting PRC, on Saturday, June 24, and enjoy getting Mighty Real!

Sylvester — You Make Me Feel (Mighty Real)

Introducing PRC Brief: Our commitment to you

With new leadership and a new year, we wanted to rethink our communications
to you, so we’re launching PRC Brief — shorter, more frequent, and more
engaging bites of content to keep you informed.


We also recently surveyed you, our dedicated supporters, and we heard you.

  • You want to know what’s going on with PRC
  • You want us to be transparent
  • You want to know how we are strengthening the organization

We heard you, and what you had to say aligns perfectly with our organizational

values of:

We commit to you, our clients, and our community to embody these values in everything we do.


Starting with accountability. We are taking significant steps to become more financially sustainable over the long-term. We are making great progress in implementing a plan that maps out several key strategies.

  • Re-negotiating our contracts to make them more fully funded
  • Reducing expenses wherever possible to create a more efficient organization
  • Establishing a federally negotiated indirect rate for our federally funded contracts
  • Restructuring programs to focus on those most central to our core mission and be financially sustainable

As part of the last strategy, we successfully transferred two of our programs — Joe Healy Detox Program and Acceptance Place — to another service provider with as little disruption to clients and staff as possible. Both are up and running and accepting clients.


There is still much more work to do, and we look forward to keeping you informed throughout.

Thank you for taking the time to voice your concerns and share why PRC is so meaningful to you and worth saving. On behalf of the more than 5,000 clients we serve each year, we wholeheartedly agree.

We invite your continued dialogue.

Look out for:

  • 2021/22 Impact Report
  • Save the date for our 2023 events
  • Upcoming campaign for supporters to share PRC’s impact on your life

In community,

PRC

PRC Names Chuan Teng as New CEO


As a valued supporter, we wanted you to be among the first to know: we are
elated to formally announce that PRC’s Board of Directors has appointed Chuan
Teng as the permanent Chief Executive Officer of PRC!

Since September, Chuan has served in this role on an interim basis and
chartered a path to organizational sustainability by strengthening the agency’s
health through creative problem-solving, keeping our mission and values at the
core of all decision-making, and leveraging our partnerships in meaningful ways.


With this in mind, we are optimistic about what 2023 and the future will bring. Stay
tuned for more frequent and informative updates on our progress. We also want
to hear from you! Watch for an upcoming survey requesting your input on our
communications and the PRC donor experience.


Thank you for your commitment to PRC and for being an integral part of our
successes. We look forward to engaging with each and every one of you.

In partnership,

All of us at PRC

Joanie Juster, A Super Volunteer, Advocate, and All-Around Beautiful Human Being!  

Last spring, we sat down with Joanie Juster, one of our super volunteers, who was previously on staff and served on the board of the AIDS Emergency Fund (AEF), the precursor to PRC’s Emergency Financial Assistance (EFA) program. Joanie has supported AEF, PRC, and so many SF nonprofits since the early 1980s. When we spoke, she had just authored an article about Jeopardy’s superstar consecutive winner Amy Schneider for her column in the Bay Area Times and had ventured to the Castro to grab some printed copies before meeting with us. We were thrilled to listen as she shared her history, experiences, and several old AEF newsletters that we had not previously seen.   

Joanie moved to San Francisco from Santa Cruz in September 1978 and landed a studio apartment in the Fillmore for an unheard of $210 a month. Her grandmother had lived in the area, so it was the only section of the city she was familiar with. Her move was only two months before the tragic assassination of Supervisor Harvey Milk and Mayor George Moscone by Supervisor Dan White. Being so new to the city, Joanie still regrets that she was unable to make her way to the candlelight vigil from the Castro to City Hall.   

“I was watching it on TV and sobbing because I didn’t know how to get there to join them. I literally didn’t know how to find this march. And in those days, you had to call a cab to go anywhere but I didn’t know where to tell the cab to take me. I also didn’t have cash. This was before ATMs and debit cards so even if I could figure out how to get there, I wouldn’t have been able to pay for the ride. Ever since then, I’ve made it to every anniversary march that I was able to.”  

Joanie had long been active in theatre and through her charming and welcoming personality, has grown a large network of friends, many of whom are part of San Francisco’s gay community. She witnessed the AIDS pandemic take the lives of those around her, and she couldn’t just watch from the sidelines. The growing pandemic weighed heavily on her. She knew she wanted to do something to help but didn’t know where to start. Her first step was making a panel for the AIDS Memorial Quilt. She had been volunteering with them and continues to do so to this day. Her first AIDS Walk was in 1988. She has been actively involved ever since. The next step was becoming a practical support volunteer for Shanti Project, providing one-on-one care for Shanti’s clients. If there was ever a need for support, Joanie would provide as much as she could.  

Eventually, Joanie joined the AIDS Emergency Fund Board, and later as part of the staff, she issued checks sometimes for amounts as small as $7.00 per grant to pay utility bills, medical expenses, and housing assistance. She expressed how amazed she was that an amount so small could make a difference in someone’s life and keep them going another month.   

“That’s where I needed to be! Someplace where that little amount, an amount that even I could afford to donate, could make a difference for someone. That’s why I will always do grassroots fundraising, and that’s why I am forever devoted to AEF, which has now become EFA. My life would have been far less gratifying if I hadn’t done this. It changed everything for me. The people I’ve met have totally enriched my life: the living, and the dead. They’re all with me, all the time. It really does take a village, and we’ve all been a part of it.”  

One of the events that Joanie loves volunteering at most is the annual PRC client Christmas Eve Dinner. For more than 30 years, local hotels, caterers, and chefs have donated their time to provide beautiful foods and desserts for the event. Each year, more than 100  volunteers served more than 1,200 clients over multiple seatings.  Lee Harrington, who retired in December 2021 after 24 years as EFA’s Director of Client Services, would show up every year to sit and socialize with his clients and was known to never miss a happy holiday. For a few years, Joanie’s desk was positioned near Lee’s, and she shared how much she admired him for his dedication to EFA’s clients.  

“The fact that Lee stayed with EFA for 24 years is just epic. I really don’t know of any other way to explain it. That man is truly one of my heroes.” 

Joanie has a keen understanding of how important it is to document historical information, especially regarding the HIV/AIDS pandemic. She took it upon herself to collect as many of the old AEF newsletters as she could. During the current pandemic, she found herself with some free time and organized her collection to provide complete sets to friends who value them as much as she does. She even sent a set of these newsletters to the Smithsonian after they had indicated that they had limited material documenting the early days of AIDS in San Francisco, and they were thrilled to receive them. She’s single-handedly ensuring that AEF’s history is never forgotten, and even has plans to digitize them so that anyone can access them.   

“What made AEF so unique was that it was built out of a grassroots community response. I used to run the school program, and we had dozens of schools bringing jars of pennies to Union Square for Every Penny Counts Day for a big public counting. It was amazing that all those kids learned about fundraising and compassion. They were able to learn about AIDS directly from volunteers who were living with the debilitating disease and would go out to the schools and tell them how their pennies help. Could you imagine doing that today?”  

During Joanie’s tenure with AIDS Emergency Fund, their sister agency, the Breast Cancer Emergency Fund (BCEF) was born, and Joanie became part of that team as well. She continues supporting people with breast and ovarian cancer to this day. In 2020 BCEF became a program of Bay Area Cancer Connections (BACC), and Joanie is now on their team. She also continues volunteering for other organizations and causes.

Joanie truly has a heart of gold and inspires us all with her passion to be there when others need support. She still manages to find time to volunteer for PRC events, and we couldn’t be more grateful for everything that she does.   

If you’ve enjoyed learning about Joanie and the compassion that led her to a life of serving those in need, please consider making a donation in her honor. You can learn more about all of PRC’s services on our website.