“At PRC, we strive to create welcoming environments by supporting anyone who walks through our door, no matter their walk of life or circumstances, and provide quality services that are culturally responsive. I’m truly thankful for this recognition from the Legislature and CalNonProfits, as it is a testament to the hard work and dedication of all of our team members.” – PRC’s Board of Directors President, Brian Schneider
March 31, 2023
Dear Friend,
We take great pride in sharing this report on our activities from July 1, 2021 to June 30, 2022. As social and economic challenges persist in our community, PRC remains devoted to serving thousands of San Franciscans in their pursuit of support, change, and transformation. Complex issues require innovative solutions, and we remain steadfast in our commitment to meet these challenges head on.
PRC offers a critical lifeline to those living with HIV/AIDS, substance use disorder, and mental illness. We provide the support and services needed for our clients to transition from crisis and homelessness to stability and independence. Our programs create a seamless continuum of care that helps approximately 5,000 individuals each year.
While San Francisco, and the nonprofit sector in particular, continue to grapple with post-pandemic realities, PRC has not been without its own unique set of difficulties. Despite financial hardship and operational challenges, we carry on serving our mission as we’ve pivoted and reevaluated our business model, strategic plan, and organization as a whole. We are making great progress to become leaner, more resilient, and even more capable of meeting the evolving demands of our community.
We want to acknowledge that since the time period reported here, we also underwent a leadership transition from former CEO Brett Andrews to current CEO Chuan Teng. Over the course of nearly 20 years, Brett served our community tirelessly and grew PRC to new heights fueled by the belief that everyone should be afforded an advocate and an opportunity. He leaves a lasting legacy at PRC, and we thank him for his leadership and service.
We also thank you, our incredible and dedicated community. It’s through your support that PRC continues to create meaningful opportunities and make lasting impact on our clients’ lives.
Thank you,
Brian Schneider
President,
Board of Directors
Chuan Teng
Chief Executive Officer
WHO WE SERVE
DEMOGRAPHICS
Total number of people
served during 2021/22
AGE
PROGRAM
HEALTH
48%
HIV Positive
SEXUAL ORIENTATION
INCOME
99%
Low Income
83% have a monthly income of less than $1200
57% have a monthly income of less than $600
RACE / ETHNICITY
GENDER
HOUSING STATUS
55%
Housed
27% marginally housed
|8% Unhoused
*Note that total served and demographic breakdown includes all clients that proceeded through standard intake processes and does not include 1,664 day-use clients that accessed low-barrier Hummingbird programs.
PRC’s integrated services form a client-centered continuum of care so that individuals in crisis can enter at one end and move along a seamless pathway. Our wrap-around services simultaneously meet clients where they are and lift them up towards a place of stability with more positive health and economic outcomes.
The Work We Do
CrisisCare
Joe Healy Detox Program
during the time period reported here operated as the only community-based residential detoxification program in San Francisco, offering a five to seven day medically managed stay for up to 28 people each day and night.
414 people accessed PRC’s community-based detoxification services in 2021/22.
75% for alcohol dependence
25% for opioids and other substances
HUMMINGBIRD POTRERO AND
VALENCIA PROGRAMS
offer essential respite and a first step into care for otherwise unsheltered San Franciscans.
The Hummingbird model, named by a client for its openness to drop-ins, is a low-barrier alternative to psychiatric emergency services in which people can access a safe and comfortable environment for day or overnight use. Participants can take part in meals, laundry, showers, storage, and begin to build trust with skilled staff who can link them to community-based services, including residential treatment.
HUMMINGBIRD POTRERO
291
overnight guests
stayed an average of 2| days
29 beds
Daily Access hosted 398*
Capacity for 20 day guests
*Daily Access was significantly reduced due to COVID precautions.
HUMMINGBIRD VALENCIA
438
overnight guests
stayed an average of 23 days
30 beds
Daily Access hosted an additional 1,266
Capacity for 20 day guests
HUMMINGBIRD POTRERO
291
overnight guests stayed an average of 2| days
29 beds
Daily Access hosted 398*
Capacity for 20 day guests
*Daily Access was significantly reduced due to COVID precautions.
HUMMINGBIRD VALENCIA
438
overnight guests
stayed an average of 23 days
30 beds
Daily Access hosted an additional 1,266
Capacity for 20 day guests
The Work We Do
Stabilizing
Housing
For Better
Medical Care
EMERGENCY FINANCIAL ASSISTANCE (EFA)
is a lifeline.
Emergency grants of up to $500 per year are provided to support low-income San Franciscans living with HIV. The emergency grant can be extended up to $1,500 if clients require further assistance to mitigate economic and housing barriers that impact their medical care. Eviction Prevention and Housing Stabilization funds back rent or move-in expenses. Emergency Support helps with unexpected utility bills, medications, or keeping their phone turned on.
The main impetus of EFA is to provide financial assistance so that clients can improve their quality of life and avoid financial burden.
In our client’s words
- ‘‘PRC HAS DONE SO MUCH FOR ME FROM BENEFITS TO EMERGENCY FINANCIAL ASSISTANCE, LONG TERM HOUSING, AND HELPING ME FIND A DREAM JOB WHERE I GET TO GIVE BACK TO MY COMMUNITY.‘‘
- ‘‘PRC HAS CHANGED MY WHOLE WORLD FROM DAILY CRISIS TO DAYS OF HOPE AND OPPORTUNITY.‘‘
- ‘‘EFA GENUINELY CARES FOR EACH INDIVIDUAL AND GOES OUT OF THEIR WAY TO ENSURE ACCESS TO ALL RESOURCES AVAILABLE. ‘‘
- ‘‘GREAT RESOURCE FOR LGBTQ+ AND OTHER FOLKS EXPERIENCING DIFFICULTIES WITH STABLE HOUSING, HIV, SUBSTANCE ABUSE, AND OTHER SOCIAL ISSUES.‘‘
1,085 clients living with HIV accessed
$817,656 in emergency funds in 2021/22
Emergency Financial Assistance has served more than
5|,000 clients with $28.2m in assistance since records began in 1997
From the Front lines
The Work We Do
Accessing
Income
And
Healthcare
LEGAL ADVOCACY
connects people to the income and healthcare necessary to secure stable housing and improve health outcomes.
PRC’s team of attorneys and legal assistants provide legal consultation, representation, advice, and training so vulnerable individuals can access and retain the disability benefits they’re eligible to receive.
|464 individuals accessed and retained stable income and healthcare during 2021/22
Individuals are 3x more likely to receive the disability income they’re entitled to when they have an advocate on their side.
97% approval rate for all fully adjudicated cases
|58 notices of awards
$2,53|,660 in retroactive benefits
$|59,032 in ongoing monthly payments
Equal Access to Healthcare Program (EAHP)
provides representation, education, and counseling
on matters related to healthcare access so that people living with HIV/AIDS do not feel immobilized by concerns over losing healthcare as they make significant life changes.
The EAHP team also educates clients and community providers about their rights and responsibilities and is pro-active when healthcare changes have negative impacts on vulnerable people living with HIV/AIDS.
99% of clients maintained or increased access to healthcare
359 clients assisted with access to health care
EAHP and SF HIV Front Line Organizing Group (SF HIV FOG) conducted 24 outreach trainings
In our client’s words
- ‘‘WORKING WITH PRC’S LEGAL TEAM REALLY PUT ME AT EASE AND ALLOWED ME TO FOCUS ON MY HEALTH. BECAUSE OF THEM, I AM STARTING TO FEEL SELF-CAPABLE AGAIN.‘‘
- ‘‘PPRC’S LEGAL ADVOCACY HAS BEEN TRULY AMAZING IN THE REPRESENTATION PROVIDED AND HELPING ME TO SECURE MY BENEFITS. ‘‘
From the Front lines
The Work We Do
Getting
Treatment
BAKER PLACES RESIDENTIAL
BEHAVIORAL HEALTH TREATMENT
PROGRAMS
include seven service-rich, home-like environments
that help people overcome substance use, mental illness, and co-occurring or dual disorders. Inside each licensed treatment community, residents participate in counseling to identify issues that may have placed them at risk in the past. In concert with staff and each other, they develop and test support systems, practice self-regulation, and build independent living skills.
In 2021/22, 3|| people accessed substance use and mental health treatment programs at PRC Baker Places.
67% of residents met one or more of their goals
In the 1960’s, PRC Baker Places behavioral health treatment programs pioneered the social rehabilitation model: a home setting that teaches residents group and independent living. Now a best practice, this model recognizes the power of community to drive positive behavioral change. In practice, it means inside each program we create an intentional community, highly attuned to the impact of social environments on supporting health.
From the Front lines
Residential Programs
In our client’s words
- ‘‘THIS IS AN AMAZING PLACE AND IS HELPING PEOPLE IN SO MANY WAYS. IT’S VERY EXCITING TO SEE A MOVEMENT OF SUCH POSITIVE IMPACT IN THE LIVES OF SO MANY!‘‘
- ‘‘ONE THE BEST PROGRAMS WITH THE MOST AMAZING COUNSELORS I’VE EVER GOTTEN TO WORK WITH. I NEVER WANTED TO LEAVE.‘‘
The Work We Do
Getting
Back
to Work
WORKFORCE DEVELOPMENT,
PRC’s nationally recognized rehabilitation services, helps people with mental health
or physical disabilities,
including HIV, get back to work at more than twice the statewide average. We offer a range of individualized services including assessment, career navigation, and job search assistance.
In 2021/22, PRC helped 503 adults reinvigorate their livelihoods, independence, and self-esteem.
On average, PRC’s clients earn $25.59/hr : 50% higher than San Francisco’s minimum wage. Clients enter the workforce in the retail, nonprofit, healthcare, government, and hospitality sectors.
Participants earned nearly $|,500,000 in wages through PRC’s job placements in 2021.
From the Front lines
In our client’s words
- ‘‘ SO GRATEFUL FOR THE ON-GOING SUPPORT I CONTINUE TO RECEIVE, AS I WORK THROUGH MY PROGRAM OF RECOVERY, ADD NEW SKILLS AND AWARENESS, AND REBUILD MY LIFE FROM A HOMELESS ADDICT WITH HIV TO HOUSED, CLEAN AND SOBER, AND RECENTLY APPLIED FOR A TEMPORARY JOB WITH THE SAN FRANCISCO DEPARTMENT OF ELECTIONS.‘‘
ACCREDITED TRAININGS
PRC’s 24-user computer lab hosts two state accredited training courses:
The Next Step Computer Certificate Program
prepares students with up-to-date computer skills across 90 hours of hands-on instruction.
The Step Up Clerical Skills Certificate Program
develops administrative and occupational facilities across 50 hours of employment skill-building.
CAREER PATHWAYS
PRC’s Lift UP SF peer-to-peer training program came into its own in 2020/21. This 64-hour intensive program with individual coaching and peer group support prepares adults with “lived experience” of behavioral health disorder to meet the growing need for peer health professionals.
Of 148 enrollments across three training programs 93% earned certificates
The Black Transgender Initiative with funding from the City’s Dream Keeper Initiative, continued to assist Black transgender women and men with significant barriers to employment and housing to access supportive services and move toward long-term paid careers.
The Work We Do
Supportive
Housing
- ‘‘ PRC REALLY IS LIFE CHANGING. PRC HAS BEEN TRANSFORMATIONAL FOR ME. IT’S TAKEN ME FROM A REALLY HOPELESS PLACE TO BECOME A HEALTHY, STABLE INDIVIDUAL WITH MY MENTAL HEALTH AND SUBSTANCE USE ISSUES MANAGED.‘‘
179 people accessed long-term supportive housing in 2021/22
HOUSING, SOCIAL SERVICES, AND COUNSELING
Graduates from a training program or a treatment program are not left on their own. PRC offers stepped support
to meet the individual needs of each of our clients, and wrap-around social services as needs and goals change.
COOPERATIVE (CO-OP) SUPPORTIVE HOUSING
PRC Baker Places helps graduates of its substance use, mental health treatment, and HIV focus programs to continue their path toward independence by pairing case management with rental subsidies in more than 20 PRC-managed co-ops.
During this pivotal and transitional period, residents access individual support services for vocational, educational, social services, and recreational needs while sharing multi-bedroom apartments, where residents can live independently, practice problem-solving, and build up confidence making healthy life choices.
Given the Bay Area’s high costs of living and lack of afford- able housing options, taking a “next step” from treatment to independent living is increasingly difficult. PRC works with each client to develop a long-term housing plan responsive to their specific needs and resources.
NEW: HIV TRANSITIONAL HOUSING
During 2021/22, PRC took over management of Leland House, San Francisco’s first Transitional Residential Care Facility and – at 45 beds – one of the largest transitional housing facilities for people living with HIV in the country. PRC will soon be undertaking a significant renovation of the property to better meet the needs of residents.
PERMANENT SUPPORTIVE HOUSING
Odyssey House is a permanent and supportive home with an African American focus for 10 adults with histories of homelessness, mental illness, and substance use. Unique in San Francisco, PRC’s skilled, compassionate staff are on-site 24 hours a day
The Work We Do
Influencing
Policy
BLACK LEADERSHIP COUNCIL
The Black Leadership Council (BLC) is a statewide coalition of leaders across varied sectors – public, civic, and private – that seeks to improve conditions for the Black/African American population in the Bay Area and across California. It does this by leading strategic initiatives across sustained economic, legislative, and community engagement efforts that harness the best thinking, practices, and ideas for Black Prosperity.
The BLC is convening capacity-building trainings for member organizations, on topics including:
• Improving agency outcomes through analytics
• Telling compelling stories to elected officials
• Having courageous conversations about race
• Understanding/managing the generational divide within the organization and those served
- ‘‘ AS DIRECT SERVICE PROVIDERS, WE HAVE TO BUILD A SYSTEM OF SUPPORT SO AFRICAN AMERICANS ARE NOT DISPROPORTIONATELY REPRESENTED IN ACCESSING SOCIAL SERVICES. IT IS MY PRIORITY TO FIND A WAY OF STABILIZING INDIVIDUALS SO THEY NEVER FALL INTO
A LEVEL OF DISENFRANCHISEMENT, MARGINALIZATION, AND DISREPAIR.‘‘ – TASHA HENNEMAN, DIRECTOR OF THE BLACK LEADERSHIP COUNCIL
Over 50 cross-sector African-American leaders:
Met with over 40 state elected officials including members of the California Legislative Black Caucus, the LGBTQ Caucus, and the Women’s Caucus
Penned 35 legislative letters of support
Achieved several state budget request wins for housing supports and early childhood education
Left to right | Denise Green, Brian White, Dr. LaWanda Wesley, Dr. Nenaji Jackson, Adrian Mohammed, Tony Newman, Tasha Henneman, Tamara Rasberry, Senator Steven Bradford, Senator Scott Wiener, Assem- blymember Mike Gibson, Christopher Whitmore
Supporting the efforts of the AB 3121 Reparations Task Force, BLC Members provided expert testimony on the topics of:
• Public health
• The criminal legal system and dismantling the preschool-to-prison pipeline
• Affordable housing
• Reducing and eliminating court inflicted debt
The BLC held its first ever advocacy day in Sacramento to meet with elected officials,
the California Civil Rights Agency, Superintendent Thurmond’s Office, and the Governer’s office.
Left to right | Denise Green, Brian White, Dr. LaWanda Wesley, Dr. Nenaji Jackson, Adrian Mohammed, Tony Newman, Tasha Henneman, Tamara Rasberry, Senator Steven Bradford, Senator Scott Wiener, Assem- blymember Mike Gibson, Christopher Whitmore
- ‘‘ THE BLC IS A COALITION OF LEADERS WHO PRIORITIZE AND FIGHT FOR THE PROSPERITY OF BLACK PEOPLE ACROSS OUR STATE. WE CAME TOGETHER WITH A CLEAR MISSION, BUT WE’VE GROWN INTO A FAMILY BONDED BY OUR EXPERIENCES. WE HAVE CREATED A SPACE WHERE BLACK PEOPLE CAN HAVE A VOICE, CHANGE OUR TRAJECTORIES, IMPACT OUR COMMUNITY, AND TAKE BACK OUR POWER.‘‘ – NICOLE LINDLER, SENIOR ADVISOR, OFFICE OF CONGRESSIONAL AND INTERGOVERNMENTAL RELATIONS
Nearly 25 years ago Lisa first began working at PRC’s Odyssey House as a residential counselor.
This unique long-term residential facility has an African American focus and serves individuals with extensive experience being unhoused or incarcerated. Lisa’s journey to Odyssey House is deeply personal and closely tied to her own life experience and a heart-felt desire to work with people on their mental health. She believes it’s much more than a job. To Lisa, the residents and staff are a second family.
As a young adult Lisa developed an addiction after being introduced to drugs recreationally. It started as an occasional pleasure that would eventually take full control of her life. Lisa was able to remain sober for each of her four children’s pregnancies, as their health and wellbeing came before her desires, but this was difficult to maintain and she would eventually resume using.”Each time I quit and started back up, it was a progression that led me to a much more debilitating addiction.” It wasn’t until Lisa’s mother separated Lisa from her kids and told her, either get the help she needed or live a life without them, that Lisa knew it was time to make a change. This was the wake-up call she needed.
‘‘It’s still surprising to me and unbelievable because I never saw myself becoming the director of this program. It’s been a wonderful and amazing experience!‘‘
It was in a residential treatment program that Lisa regained control of her addiction and ultimately of her life. Through a strict 18-month regimen, she learned the tools she needed to combat her unstoppable cravings, her mental health struggles, and how these struggles contributed to her desire to self-medicate. At that time mental health wasn’t acknowledged as openly as it is today. Now Lisa knows how important it is to treat both substance addiction and factors related to mental health. “I didn’t realize it then but using was a way for me to deal with the things I had been through in life. It was a way for me to numb myself, something I didn’t really understand when I was using.”
Lisa’s experience and success in her residential treatment program were so transformational that she became inspired to work as a residential counselor to help others who struggled with substance use disorder or mental illness. Lisa began working in a long-term residential youth program and credits her experience there for helping her understand many of the challenges her own children were facing, allowing her to better reconnect with her kids. Lisa would eventually return to the facility where she started her recovery, but this time as a counselor, and in 1998, she be- gan working at PRC’s Odyssey House.
Lisa is an exemplary case in which a person’s own life experi- ences can be an incredibly powerful tool to help others while continuing to grow herself. She’s been through an immense amount of hardship yet chose to persevere and channel her past into healing knowledge for others. Lisa is determined to ensure that mental health services remain an integral component of the program at Odyssey House and feels strongly that they are necessary to support and improve the lives of the residents in her care. In 2018, after decades of dedication and hard work, Lisa was promoted to the Program Director of Odyssey House and is fondly looked up to as the mother of the home. She’s the ulti- mate success story and has touched the lives of countless others and inspired them to courageously face their struggles head-on and seek out the support they need to live a full and happy life.
Our
Financials
These fiscal year 2022 financials are management estimates and do not reflect the audit report for PRC, which comprises consolidated financial statements that include a financial accounting of Baker Places, Inc. (BP), a subsidiary of PRC. As PRC is a sole corporate member of BP due to having a controlling financial interest in BP, FASB ASC 958-810-25-2 requires that PRC consolidate financials with BP in order to remain in accordance with U.S GAAP. However, PRC and BP remain separate 501(c)(3) organizations with separate 990 filings.
Pre-audit financials for fiscal year ending June 30, 2022
INCOME
$31,407,000
EXPENSES
$33,082,000
Ways to Help
DONATE ONLINE OR WITH A CHECK OR CREDIT CARD
Visit prcsf.org/donate or send your gift to Development Department, PRC, 170 9th Street, San Francisco, CA 94103.
BECOME A MONTHLY DONOR
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GIVE A GIFT OF STOCK
Contact [email protected].
MAKE A LEGACY GIFT
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Our Supporters
We express our deepest gratitude to each and every one of our supporters. Our work is possible thanks to the generosity and breadth of contributions recognized here. This listing reflects contributions received between July 1, 2021 and June 30, 2022. Thank you for your support!
Our People
As of March 31, 2023
Board of Directors
Brian Schneider, President
Kent M. Roger, Esq., Vice President
Tim Schroeder, Treasurer
Josh Frieman
Nelson Gonzalez
Ryo Ishida
Jacques Michaels
Michael Niczyporuk
Zack Papilion
Darren Smith
Nichole Wiley
Advisory Board
Michael F. Bell
Michael S. Bernick
James Carter
Karl H. Christiansen, Esq.
Ryan Mckeel
David Stith
Donna Sachet
Gary Virginia
Daryl Walker
Senior Leadership
Chuan Teng, Esq., Chief Executive Officer
John Fostel, MA, Chief Clinical Officer
Marc Gannon, MSW MBA, Chief Operating Officer
Tasha Henneman, EdD, Chief of Public Policy and Government Affairs
Leo Levenson, Consulting Chief Financial Officer
Beth Mazie, Esq., Vice President of Programs
Randi Paul, Chief Development Officer
Jessica Winterrowd, LMFT, Associate Chief Clinical Officer
OUR MISSION IS TO HELP PEOPLE AFFECTED
BY HIV/AIDS, SUBSTANCE USE, OR MENTAL HEALTH ISSUES BETTER REALIZE OPPORTUNITIES BY PROVIDING INTEGRATED LEGAL, SOCIAL, AND HEALTH SERVICES THAT ADDRESS THE BROAD RANGE OF SOCIAL RISK FACTORS THAT IMPACT WELLNESS AND LIMIT POTENTIAL.